Shipping policy
Thank you for shopping with EDEN SOLAR LTD! We are committed to providing you with a seamless shopping experience. Below are the details regarding our shipping process:
1. Shipping Processing Time
- All orders are processed within 3 to 4 business days (Monday to Friday).
- Orders are typically shipped within this time frame, but please note that processing times may be delayed due to unforeseen circumstances such as high demand or public holidays. If there is a significant delay in your order, we will notify you via email.
USA: 7-10 business days
2. Shipping Locations
- United States: We offer free shipping within the USA.
- International Shipping: We also ship internationally. Shipping fees may vary depending on the destination country. The shipping cost will be calculated and shown at checkout.
3. Shipping Methods
We use trusted carriers to deliver your order. Shipping times may vary based on your location.
- Domestic Shipping (within the USA): Free shipping is available.
- International Shipping: Shipping costs will be calculated at checkout.
4. Delivery Times
- Orders are typically delivered within 3 to 5 business days after shipping (domestic), depending on the shipping method and destination.
- International delivery times may vary, and customs processing could delay delivery.
5. Shipping Address
Please make sure that the shipping address provided is accurate. We cannot be responsible for delays or non-delivery due to incorrect shipping information.
6. Packaging
At EDEN SOLAR LTD, we prioritize eco-responsibility. Our packaging is designed to minimize waste and is made from sustainable materials whenever possible. We are dedicated to reducing our environmental impact.
7. Shipping Costs
- United States: We offer free shipping on all orders.
- International Orders: Shipping costs will be calculated at checkout, depending on the shipping destination.
8. Returns and Exchanges
We accept free returns within 30 days of receiving your order. For more information, please refer to our Return and Refund Policy.
9. Contact Us
If you have any questions or concerns about your order or shipping, feel free to contact us:
- Email: contact@edensolarltd.com
- Phone: 07535 246850
- Address: SSuite G04, 1 Quality Court, Chancery Lane, London, CA10 2HN, United Kingdom
Thank you for choosing EDEN SOLAR LTD, where eco-responsibility takes center stage. We are committed to offering you beautiful, sustainable products that contribute to a greener future.